I’ve been trying to book a flight on-line. Should be a simple straight forward affair. Here’s the dates,here’s how much it costs. Bingo bango! You’d think. Four times I entered the info required and in each case at different intervals I was thrown off line before completion. Finally I thought where’s the contact tel so that I can talk to a human. Good luck! Even after searching the site map still I encountered another block. Contact us. What a joke. Clearly you do not care about engendering my business because you know that I don’t have any choice in the matter. Vote Trump! (that’s sarcasm,by the way)
I’m Angry.
chiz says
All right, get this, right…. the other day I phoned the insurance company to ask about extending our home contents insurance. I wanted to put it up a bit, coz as we’ve got older we’ve got more stuff.
They said: “If we start the process of increasing the cover you can’t go back to your existing level”
I said: Well what would the extra cover cost?”
They said: “We can’t tell you that without starting the process”
So I said: “So that means I have to buy the thing before you tell me how much it is?”
And they said” “Um… yes.”
bungliemutt says
Not only that, but they insist that you have deadlocks on anything that opens more than a hair’s breadth, a burglar alarm that’s linked to a police station, and a posse of gun-toting vigilantes outside your front door before they’ll deign to protect your bloody CD collection. Bastards.
chiz says
Having just come from reading BJB’s ‘New Reggae Please’ post, my brain saw that as ‘dreadlocks’. Man, that confused me for a second. Is my brain racist?
But yeah we had that too. Does your house have windows or doors? Ah well, see, then we’ll have to put the price up…
H.P. Saucecraft says
Buying air tickets online is more stressful than getting divorced, or moving home. Or dying, probably. The process generally includes me jumping up and down on the spot shouting at somebody blocking my card payment because I’m not using it in the UK. Again. Can we have your mother’s maiden name, please? On what date did you open this account? What is squalene’s role in steroid synthesis? (Hah! I’m ready with this one – in animals, squalene is the biochemical precursor to the whole family of steroids. Oxidation (via squalene monooxygenase) of one of the terminal double bonds of squalene yields 2,3-squalene oxide, which undergoes enzyme-catalyzed cyclization to afford lanosterol, which is then elaborated into cholesterol and other steroids.)
mikethep says
Air tickets, yes. See also car hire.
H.P. Saucecraft says
It’s been empirically proven that it’s quicker and less risky stealing a car than hiring one.
Sewer Robot says
… and you get a better car
H.P. Saucecraft says
And you don’t have to return it with exactly the same amount of petrol in the tank. You don’t have to return it at all. You can just roll it into a canal or walk away from it.
Mike_H says
Torching it is another option. If the weather’s a bit nippy.
Mike_H says
They want your money, but they want your suffering too.
Mike_H says
Waiting in all day for delivery of a new modem/router from Virgin Media.
Yodel are the delivery company. Uh-Oh! I’ve had issues with Yodel in the past.
I was hoping my package, which I must sign for, would arrive in time for me to nip out and buy a new smartphone from John Lewis and have time to use my free car wash voucher (from the AA) at my local Tesco.
Supposedly my package left the Yodel depot at 08:37. Delivery is supposed to be before 6pm. No better information is available as to the likely arrival time. John Lewis’s closes at 6pm.
The time is now 18:06 A wasted day.
minibreakfast says
It’s probably on your roof 🙂
Mike_H says
It turned up at 20 past. Same Yodel delivery guy it always is. Perfectly civil etc. but late as always. Last time was after 7pm.
Actually I think I know why he’s always late. Unless I’m very much mistaken he’s a self-employed subcontractor (using his own old unmarked Sprinter van) and he lives somewhere very near me.
I’m his last drop, so if he’s well loaded up when he starts out, I know I won’t get my package until last knockings.
About 5 years ago I bought a ÂŁ750 quid laptop from an internet supplier that used Yodel for deliveries. I missed the guy in the morning, rang the number on the card and arranged to pick up the parcel from their depot myself the next afternoon after work.
I got stuck in traffic and then I couldn’t find the depot until after it was closed for the night. I went back home and the package, which I was supposed to sign for, was sitting on my doormat in the hall of my block of flats.
Luckily my neighbours, most of whom I don’t know from Adam because they’re always changing, were honest, so it hadn’t been nicked. Not amused.
bungliemutt says
Mrs B and I collect clocks (long story, don’t ask). Any road up, we recently bought one from a well known auction website which we discovered was being delivered by Hermes (otherwise known as Herpes in our house) which is always a source of concern as they have a track record of general crapness. True to form, our parcel arrived what seemed like several months later having been lobbed over a 7 foot gate because we had the temerity not to be at home when they delivered it. The enormous FRAGILE sticker on the front proved to be accurate as the clock arrived in several pieces and keeps good time only twice a day.
dai says
Name and shame. I mainly have had problems with US airlines and then later realise its my own fault because I have put in wrong cc expiry date or something.
I hire cars every second week or so and can now reserve one in about 5 seconds.
Junior Wells says
Aussie Post have outsourced deliveries. Numerous times I have a card in the letter box saying you weren’t home so go to the collection place to err collect. On most occasions I’ve been home for the entire day.