I’ve been with my current ISP for about 10 years, and for most of that time I’ve been happy to pay a little over the odds for superior customer service and a fairly decent – i.e. reliable rather than fast – connection. However, in recent months we have experienced a lot of failures, especially of the POP3 server, which has had tart’s drawers syndrome particularly at weekends. Right now I can’t get any emails and I can’t log on to their homepage. So, before it all goes chest upwards, would the UK based Massive care to tell me which ISP they think I should use instead?