If like Mr & Mrs thep you were hard up in the 90s, chances are you took out a bank loan or remortgage to try and put things right. Chances are, unless you were less whimperingly grateful than we were, you were mis-sold PPI.
So far, so obvious. I’ve been watching all the ads from people hoping to help you reclaim the hard-earned while hoping to seize a chunk for themselves, but thought the bank (Lloyds in my case) would try to wriggle out of it somehow. Then one day I thought what the hell and got in touch with Lloyds.
Next thing that happened was the arrival of a huge sheaf of forms asking for information I had no hope of finding. So that’s that, I thought.
Next thing, a cheery bloke from Lloyds rings up. We haven’t had your forms back, he said. I told him why. Everybody says that, he said, and proceeded to walk me through some simple questions: address of relevant property, rough time scale (mid-90s was enough) and so on. It was obvious from the way he was talking that I had a case: ‘So I expect you did this, or that, didn’t you’ sort of thing. He rang off saying I could expect to hear in 3/4 weeks.
And this morning I get a letter from Lloyds to say that they’d found in my favour and I could expect a very handsome high four-figure sum! Mind duly blown…
Can’t speak for other lenders, but it’s obvious that Lloyds want all this out of the way as soon as possible, and are falling over themselves to see people right. It’s well worth having a go even if you don’t have the paperwork – as long as you can answer the basic questions their own records will fill in the gaps. And you should ignore all the PPI version of ambulance chasers.
This has been a Public Service Announcement. You’re welcome.