I know there are a lot of internet radio users hereabouts, and I’ve got several myself; there’s my first one, a Revo Axis (thanks for the original reco @Twang – it’s been brilliant) that sits on my desk right here, then there are two little Bush items, there’s a very nice Pure jobbie that lives out in the potting shed, and we have a big old Roberts Stream WM-202 in the kitchen.
The Roberts has always been set to play BBC Radio 4 only; I’ve never paid much attention to its screen, I just tap the on/off button and away you go. However, wanting to continue listening to a FIP programme that I’d been following out in the garage, I went to change the presets yesterday and noticed that the screen was blank. This is a Royal PITA, as pretty much anything other than selecting a pre-existing preset is done via the menu on this screen – without it, the thing is just stuck at Radio 4. Any attempt to navigate the menu system blind is a sure-fire route to permanent brickdom for the entire thing.
Anyone here ever replaced/revived the LCD screen on this model?
fentonsteve says
I was going to ask if it was actually the display at fault or the display backlight. But I see the backlight brightness level is selected from a control menu. Bugger!
fentonsteve says
From the Trouble-Shooting guide I found online:
“10. Radio frozen, buttons don’t work.
Disconnect the radio from mains supply for 1 minutes then reconnect.”
It might help.
dai says
So switch it off and back on again. Usual thing
Vulpes Vulpes says
Doh. I’ll try that immediately.
Someone else suggested doing a Factory Reset, but that option is only available via a complex navigation of the menu system, which is displayed by the little LED screen. Somewhere, Yossarian is chuckling to himself.
fentonsteve says
It’s based on Frontier Silicon SDR (Software Defined Radio) chipset. So it has a processor, which runs software, which can go haywire.
LCD panels usually connect by a flexi PCB to a tiny lever connector – these things are buggers to open without breaking, even if you could get hold of a replacement panel.
Vulpes Vulpes says
@Twang @Mike_H @fentonsteve @dai
Yay! I switched the thing off at the mains at lunchtime, left it for a few hours and turned it back on. Shazam! The screen returns to life.
Muchas gracias for reminding me of the IT Crowd maxim to end all maxims.
Twang says
Worth calling them. I had a problem with my Axis and they were unable to fix it remotely so they sent me another one! Proper UK support line is a hopeful start.
https://www.robertsradio.com/en-gb/support/contact-us
Is your Axis still going Foxy? Mine is set to FIP on internet and Times on DAB.
Vulpes Vulpes says
@Twang – Yes, the little Revo Axis is chuntering along nicely – I have a very short set of presets that I use on several of the radios – FIP (French), then Radio Tres(Spain) are the common featured ones, then a couple of francophone reggae stations (names forgotten, they exist as Reggae1 and Reggae2 on the Axis menu only!) and then BBC Radio 4 for when I feel the need to drown myself in gloom. DAB is a complete non-starter out here in the wilderness.
I’m going to ring the Roberts helpline to see what they say, though internet comments lead me not to expect much joy there. I don’t think their customer support is in the same ballpark as that for Revo boxes.
Vulpes Vulpes says
See above. I turned it off and then back on again. It worked. There is a God.
Twang says
My next bit of advice, pace IT help desks past, was to lift one corner 1″ off the desk and let go!
davebigpicture says
There was a piece of kit I used in the late 80s where the chip came a bit loose in transit and that was the fix for it. It either dropped back into place or you had to take the lid off and re seat it.
Twang says
I jest not. Sometimes early hard drives would jam and that was the solution!
fentonsteve says
One of New Order’s sequencers would go haywire on the road and had to be hit with a hammer on one particular leg. I have a bootleg (Studio 54, Barcelona, IIRC) where it goes mental during a song and everyone attempts to change key to match it. Barney has enough trouble with pitch as it is…
retropath2 says
Which leg do you have to stand on, @fentonsteve ? I wouldn’t like to look an amateur in similar circs.
Mike_H says
Is the screen blank-as-in-completely-dead or is it backlit-but-blank?
Backlit-but-blank MIGHT be cured by a power on/off reset (disconnect it from the power and hold the power button on it in for about 30 seconds, then cross your fingers and restore the power).
Vulpes Vulpes says
See above.
*sound of rejoicing*
Lunaman says
This thread reminds me of an old playstation which had packed up. I was told to turn it upside down and try again. It worked! Common practise apparently.
Leedsboy says
The correct IT parlance for turning it off and turning it on again is to run a power cycle. Apparently.
Twang says
I love that.