Just a bit of a heads up – I have found that it is worth having a moan about delivery from Amazon. Over the past few months there have been a few occasions when I have ordered something offering Prime next day delivery and the delivery takes longer or, as yesterday, is projected to take three days. I have either spoken to someone or chatted online to them and they nearly always offer to extend your Prime membership by a month as compensation. My Prime was due to run out at the end of October….it now runs to 26th February! That’s four free months worth around £26 at annual rates.
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davebigpicture says
Interesting. I use a local shop to collect from and the delivery is almost always not next day but two or three days. Anyone know why?
Leedsboy says
I suspect its to do with consolidating the delivery to stores. Whereas to individuals, they build routes around the sheer volume of orders.
davebigpicture says
Who knows? The newsagent have a rusty old locker outside which Amazon have keys for and leave any parcels in really early, before the shop is open so I assume the vehicle which delivers there is not a domestic delivery van. They do drop at the shop seven days a week.
fentonsteve says
I signed up for a month’s trial of Prime. I haven’t been impressed.
Only one order arrived next day, and the selection of films is a bit pony. The ability to watch Beetlejuice without opening the DVD cupboard is not worth paying £79 a year for.
Still, first-world problems and all that.
RedLemon says
Had Prime for a year and very little got delivered next day. I did get 2 months free extensions, but couldn’t see the point, so I binned it.
Prime’s main purpose seems to be to ensure that you buy everything from Amazon.
Leedsboy says
I have to say that Prime delivers next day to me pretty much all the time. Only about now, with Christmas looming, do the delivery times go out. But even then, its normally the day after. Maybe it’s where you live?
And I think Prime video is pretty good (especially as I think the delivery is good to start with). The TV series are generally good and whilst there are not that many great films (although there are some), there are always offer films to stream which are cheaper than iTunes, Google or Sky.
bungliemutt says
Nearly always get next day delivery with Prime, and on the couple of occasions when they have majorly cocked up they instantly offered me an extra month’s Prime membership for free. I agree it’s all a bit of a scam to ensure you buy everything from Amazon, but guess what? It works.
minibreakfast says
I’ve noticed Prime items moving from Next Day to 2-3 days just recently, and had put it down to the busy time of year. If you don’t mind waiting a bit longer there’s always the option to get a couple of quid credit for another service like Movies, mp3s or Pantry (this is presumably where they keep the pants).
Moose the Mooche says
I assume that you’ve come to this thread looking for Prime members.
minibreakfast says
I do value an efficient service.
Moose the Mooche says
Even on a Sunday morning!
minibreakfast says
Oh no, we’re up and car booting then. No time for shenanigans!
Moose the Mooche says
But surely everything’s over by about 7.30?
Car boots, I mean.
rotherhithe hack says
My wife has a Prime membership. Must say the delivery record is very good – maybe because we’re in inner London – and we’re using the video service quite a lot. True that the movie choice is nothing special, but enough good TV series at no extra cost to make it worthwhile. Some are Amazon exclusives – Sneaky Pete, Casual, Transparent – but also plenty of good stuff that has never been shown on network TV – Ray Donovan, The Exorcist, Life In Pieces.
retropath2 says
In defence of Prime, my missus buys sooooooo much from Amazon, from hair products to garden equipment, let alone my occasional CD or 2 as to make it seem quite handy, as the films/TV seems to sit alongside Netflix quite neatly. Mind you, the warehouse is only up the road in Rugely so they nearly always manage the next day.
Johnny99 says
Apart from twice having something allegedly delivered when it hadn’t been and once having had something delivered into my garden rubbish bin (gee thanks Amazon) I’ve always found them to be pretty good although I’d rather they used Royal Mail/DPD rather than Amazon Logistics (which is normally some bloke they’ve found in a pub who owns a van).
Billybob Dylan says
Over here (US) if it says Prime (2 day delivery) it’s 2 day delivery, even if I place the order on the weekend. We even get deliveries on Sundays.
minibreakfast says
Same here; it a little bit thrilling the first time you get a parcel on a Sunday.
In the UK Prime is (or is supposed to be) next day, but I guess the U.S. is ever so slightly larger.
Vulpes Vulpes says
I just sign up every now and then to a trial period in response to one of their nag ads, and then promptly cancel the renewal of it. Result: almost a month of free Prime delivery at no cost every time. Seems to work OK several times a year without any visits from Amazon drones bearing air-to-surface missiles. I used to pay for Prime, which may mean they think they can lure me back by indulging me, but I doubt it. I canned Prime at the next renewal after they rolled the streaming service in and hiked the price to stupid levels. Bugger that. Anything they put out that way that I want to watch I can find by, er, ‘other means’ if I can be arsed.
nigelthebald says
Trial period and cancel is my approach, too, Reynard. I’ve never paid for Prime. I can only assume they bank on people forgetting to cancel. Ain’t gonna happen here 😀
Paul Wad says
I signed up for the year and watch occasional films and series on the firestick, but the kids use it quite a lot. The next day delivery is great. I’ve sometimes ordered stuff at around 9pm and had it the next morning. We have had issues recently though, whereby we get an email in the evening of the date it was out for delivery saying it will be another day or two.
After a few of these I complained and had my Prime extended by a month. When it happened again that very day I complained and they sent out the entire order (3 childrens book) again, saying that if the original ones turn up I can just keep them. The two orders then arrived together the very next day!
On another notes, I have ordered boxed sets from Amazon Germany and Amazon Italy and they have been issued to me from the UK Amazon warehouse, where the same items were almost double the price. I have actually just ordered the 6 individual Pink Floyd Early Years boxed sets for around £100 from Amazon Germany, so it will be interesting to see whether they arrive from Amazon UK, where they would have cost around double that price.
fentonsteve says
Yes, last Friday evening I ordered the Kinks In Mono LP box from Amazon Italy (a 15-minute Black Friday deal alerted by SDE). £80 from Italy, £140 from UK, so it was a no-brainer. The overseas order wasn’t covered by Prime, yet it turned up (sent from the UK hub) on Saturday morning.
That saved me 60 quid. Guess what I’ll spend that on?
Vulpes Vulpes says
Isopropyl alcohol?
Moose the Mooche says
Well, it’s now cheaper than White Cider.
Baron Harkonnen says
Enjoy that KInks box set @fentonsteve I paid £142 when it came out. Limited Edition they said, but never mind I`ve paid and that`s life. Back to the Kinks, it`s bloody great!
Lodestone of Wrongness says
Forgetting about any tax-dodging we find Prime just brilliant. We can order gift-wrapped prezzies for all our UK friends and family, and get them delivered next day. Christmas alone more than covers the annual cost.
To get movies and music for “free” seems almost too good to true even if the range of both isn’t as broad as Spotify or Netflix.
My worry is that all this amazing service spells the end of the High Street….
Vulpes Vulpes says
Yeah, and when the Russians or Koreans let off the big EMP doodah and the internet fries its own brains, you’ll be looking at stocking up for the foreseeable from Poundland and a dozen different charity shops in order to survive the inevitable resulting social breakdown, rioting, arson and murderous gangs of cheap Vape-denied youth. See what you get for succumbing to Amazon’s evil Prime temptations? See? See? You fools!
Lodestone of Wrongness says
You been reading my dreams again??
Baron Harkonnen says
Thanks @NigelT. In the last week I contacted Amazon about a delivery not arriving the next day and my Prime membership was extended by 1 month. Today I did the same, because another order (a keyboard) came a day late. So I get the call-back from Amazon, the lady apologised but there was a bit of a misunderstanding. I get an email from Amazon apologising for the non-arrival of the keyboard and a refund was being made. I arrange a call-back from Amason. I informed another lady that I was refunded by mistake. I didn`t want any trouble for the delivery man and money I should not receive. The lady apologised and informed me that she was extending my Prime membership by another month and as the refund was in progress, that I could keep it as compensation for my inconvenience!
True, Amazon dodges tax payments but their customer relations cannot be questioned.
Chris says
Don’t forget it also includes Prime Music and Prime Reading (a load of free books and free magazines for Kindle reading – includes Mojo, Uncut etc)